UIT Work Request Form

UIT Departmental Project/Work Request

UIT is changing the way it intakes work and project requests in order to manage UIT resourcing levels and constraints. Please complete this form if your department is in need of any of the following services:

Implementation of a new IT System/Service to support campus operational needs
Significant change, replacement, or upgrade to an existing IT System/Service
New report requests or major revisions to existing reports
Implementation of new hardware of major expansions/upgrade to existing hardware
Any work not deemed O&M (support/troubleshooting done on a daily basis)
Any work or integration request that is estimated or over 40 hours.

If you cannot find your request type above, please fill out the form anyway. Someone from UIT will contact you within 5 business days to determine next steps.

*Note: Please continue to contact the Service Desk at Service Desk - UIT | Montana State University and submit tickets as you have always done for general support requests.

Contact Information

First Name

Last Name

Email

Phone

Department

Name of the Request

Work Request (Tell us about the request/project.)

Problem Statement (Describe the problem you are trying to solve.)

Solution Summary (What potential solutions have you investigated and why?)

Technical Approach (Describe the technical approach you plan to take to solve your problem.)

What category(s) does this request fall into?

New software/system
Add-on/modification to software/application
Networking -data,phone, fiber, other
Other

Do you anticipate the solution may require any of the following?

Integration with Banner or other MSU System
Storing student, employee, academic, financial, or other MSU data
Creating new reports or modifying existing reports
Other

If purchasing hardware/software, what is total cost of the request?

Less than $5,000
$5,000 to $50,000
$50,000 to $100,000
$100,000 or more

Who are the end users that will be impacted?

Will any sensitive data (PII, student data, financial information etc.) be stored or processed by this solution?

Yes. Please explain.
Not sure
No

Will users need to log in to this solution (using NetID or another credential?)

Yes. Please explain.
Not Sure
No

If purchasing a new system/service, how will the product/solution be acquired?

Will you be requesting project management assistance?

Yes
No
Unknown

Are there currently any time constraints for this request?

Yes. Please explain.
Not sure
No